We're here to help.
How can we help?
- What are the benefits of a Premium Membership?
As a Premium user you will be able to unlimited download resources on Creatily Market.
At now we have 5000+ premium design templates available to download, and 100+ templates added every week.
As a Premium user you will also have access to our new Premium content, which are exclusive resources created for you!
As a Premium user, you also can send request to our Creators to create products for you.
- Is my subscription plan automatically renewed every month?
Yes. Your subscription plan will renew automatically unless you cancel this option. To cancel the automatic renovation of your plan and avoid future non-desired payments you must cancel your subscription from your user’s profile or Contact Us.
Please make sure you do this after you have received a message from Creatily confirming that the payment of your purchase has been successfully completed, otherwise you will cancel your subscription completely.
- Can I cancel my plan and order a refund of my purchase?
Yes. Once your Premium Membership has been activated you will have a 7 day period to order a refund of your payment. You may request your refund contacting us through firstname.lastname@example.org